1800 Pennsylvania Ave. West Warren, PA 16365

1-800-831-7160 | info@bettsind.com

State-Mandated Closure

Our heartfelt message to our employees, customers and suppliers
We at Betts just learned of a state mandate to close non-essential businesses to contain the spread of COVID-19. We are sharing this news with you as we make plans to meet this requirement and serve our customers. Throughout our company’s history, there have been wars, natural disasters, viruses, recessions and depressions. We are confident that we will all get through this together. Please understand we are here for you now and throughout this situation.

Governor orders the closure of all business that are not life-sustaining.
March 19, 2020, at approximately 5:00 p.m. (EST), the Governor of the Commonwealth of Pennsylvania, Thomas Wolf, ordered the closure of all businesses that are not life-sustaining. Effective on Friday March 20, 2020, at 4:50 p.m., Betts will begin adhering to this order and will stop producing and shipping from both our Warren and Starbrick Pennsylvania locations.

Customer Service & Support
Betts’ sales team is no longer permitted to travel for non-essential visits. They are, however, available for virtual meetings at the convenience of our customers. Of course, we remain available via email and phone. Additionally, Betts will continue to provide engineering, customer service and management support to address any open inquiries or needs and can be addressed via email and phone.

Important information

Open Orders
To those customers with open orders, Betts’ final day of shipping will be today, March 20, 2020, pursuant to the governor’s order. At this time, the government has not proposed an end date. However, as soon as this enforcement is lifted, we will immediately resume normal business operations.

Open Invoices
To our customers with open invoices, all standard credit terms and conditions will continue to apply. It is our intention to continue to receive and process payments during this shutdown period.

Our Commitment
The health and safety of our employees, customers, partners and the communities we serve remains our top priority. We will never stray from that, period.

Betts remains indebted to individuals facing down this pandemic daily. A thank you to all first responders, doctors, public health workers, public service providers and all their families globally
who are on the frontline of this battle. Our family, you can rest assured, is here for you.

Customer Service:

“The occasion is piled high with difficulty, and we must rise with the occasion. As our case is new, so we must think anew, and act anew.”
Abraham Lincoln